Journey Payroll & HR is a Fort Collins-based success story with numerous awards for our explosive growth and industry-leading client retention rate. Our growth has created additional opportunities for the right person to join our team.

But before we get into the role, here’s a little about Journey…What began as a desire to build a different kind of payroll company that takes care of our people as much as we do our clients, evolved into a multi-state franchise operation providing a variety of employer services. We’re driven by values that include Heart, Innovation, and Honesty. We embrace technology—bringing best in class solutions to our clients. When you take the best customer service and you add the best technology solutions, you create the best Journey possible. That’s us.

You can find out more about us, our values, our team, and the rewards we’ve received at journeypayrollhr.com.

To continue our success, we employ people who value the same things we do. Right now, we have an opening for an Implementation Specialist to help business owners get set up in our systems so we can make their lives easier by removing some administrative burdens.

You may be wondering what experience an Implementation Specialist needs. We’re, glad you asked!

• At least 2 years of large payroll company experience (ExecuPay experience is highly desirable)
• At least 1 year of experience in setting up new client accounts
• A love of new technology and quick to adapt to it
• Superior client service skills and meticulous attention to detail
• Communicates well in both written and spoken forms
• A high level of emotional intelligence shown through compassion and empathy

However, this is not the right opportunity for someone who:

• Complains about clients, gossips about team members, or places blame on others
• Values proving themselves right over team collaboration and success
• Fails to hold themself personally accountable
• Lacks a sense of urgency or moves at a slow, methodical pace
• Struggles with or resists change
• Can’t empathize with the unspoken and often unanticipated needs of busy clients

Although we want people on our team who have worked in large payroll companies, we aren’t looking for people who necessarily like the big box kind of experience. Several of us came from that world and will never go back! Why would we? We’re on the leading edge of the industry, defining best practices that others imitate.

If you have the required experience, feel comfortable with what the role does, are confident you can excel in it, and naturally align with our values, please apply today!

We expect to receive applications through March 31, 2024.