Payroll Implementation Specialist



What began as a desire to build a different kind of payroll company that takes care of our people as much as we do our clients, evolved into a multi-state franchise operation which provides a variety of employer services. Journey Payroll & HR is a Fort Collins-based success story with numerous awards for our explosive growth and industry-leading client retention rate.

At Journey, we’re driven by values that include heart, innovation, and honesty. We embrace technology—bringing best in class solutions to our clients. So, when you take the best customer service and combine it with the best technology solutions, you embark on the best Journey possible.

You can find out more about us, our values, our team, and the rewards we’ve received at


Our growth has created additional opportunities for the right person to join our team. And to continue our success, we employ people who value the same things we do. Right now, we have an opening for an Implementation Specialist to help business owners get set up in our systems—making their lives easier by removing some administrative burdens.

This opportunity is for you if you have:

  • At least 2 years of large payroll company experience (ExecuPay experience is highly desirable)
  • At least 1 year of experience in setting up new client accounts
  • A love of new technology and are quick to adapt to it
  • Superior client service skills and meticulous attention to detail
  • Excellent communication skills in both written and spoken forms
  • A high level of emotional intelligence shown through compassion and empathy

However, this is not the right opportunity for someone who:

  • Complains about clients, gossips about team members, or places blame on others
  • Values proving themselves right over team collaboration and success
  • Fails to hold themself personally accountable
  • Lacks a sense of urgency or moves at a slow, methodical pace
  • Struggles with or resists change
  • Can’t empathize with the unspoken and often unanticipated needs of busy clients


Journey offers an abundance of benefits and employee perks to members of its staff family. This generosity includes:

  • 4-day (36 hour!) work week
  • Accrued paid time off
  • Self-given quarterly bonuses
  • 401k retirement plan with up to a 4% match
  • 100% paid for medical, dental, and vision insurance for employees
  • In-house masseuse and chiropractic care
  • A dedicated Zen Den office space
  • Regular social gatherings and activities (participation is optional)
  • And much more!

This is a position can either be remote or based in our Fort Collins office.

We expect to receive applications through the end of May 2024.

If you have the required experience, feel comfortable with what the role does, are confident you can excel in it, and naturally align with our values, please apply today!